Express Delivery Express Delivery
1 to 3 days delivery time 24-36hrs
Artisan Quality Artisan Quality
Small local and premium artisans Premium Local
Personalization Tailor-made gifts
Taylor-made Gifts Personalization
We ship in almost all EU Schengen Members States: Austria, Belgium, Germany, Italy, Luxembourg, mainland Spain, Metropolitan France, the Netherlands, Portugal to name but a few. Unfortunately since the BREXIT, we had to stop our shipping service to the UK. To view our shipping rates to any destination at a glance depending on the country of shipment, quantities and delivery service selected, click HERE.
We use the courier services of DPD group for most standard and express deliveries in Europe and of Mondial Relay for standard deliveries (private addresses and Packstation/Points Relais® near you). SEUR in Spain and Portugal for express deliveries.
Shipping costs are charged to the customer and are calculated automatically according to the destination country, the number of products ordered and the type of delivery requested. You will be informed of these costs during the checkout process (all applicable taxes included) and you can review them before by making some simulation at reviewing you cart.
Shipping costs can look exagerated but be sure we do not take any commission on the prices offered by the courier services and:
-The cost is related to a quick and premium shipping service (we have tried different options and...price sometimes means something.
-Our food and wine gourmet boxes are full of good things and thus....pretty heavy (3-4 kilos)
-For home deliveries, prices are strongly decreasing according to quantities shipped to the same address!
1. Standard home delivery: Available for shipping to Germany, the UK and Corsica (5/6 working day).
2. Express home delivery with DPD Group / Chronopost: this service is available for shipping for France (1/2 business days), to Belgium, Germany, the UK, The Netherlands (2/3 Business days), and to the rest of EU Schengen member states (3/5 business days).
3. Delivery to a PackStation/Point Relais® shop: available in Belgium, Luxembourg, mainland Spain and Metropolitan France.
Delivery times are expressed in business days (Monday to Friday) and do not include Saturdays, Sundays or holidays (in the countries of origin and/or destination).
These delivery times are valid for orders placed before 12 am on working days, orders received after 12 am noon local time are shipped out the following day.
1. Standard home delivery: Available for shipping to Germany, the UK and Corsica (5/6 working day).
2. Express home delivery:
- Mainland Spain, France, Portugal: 1/2 business days
- Belgium, Germany, , Luxembourg, Netherlands, the United Kingdom: 2/3 business days
- Italy, Austria and most of the rest of EU Schengen member states: 3/5 business days.
3. Delivery to a Punto Pack/Point Relais® for collection:
- Mainland Spain: 3/4 business days
- Belgium, Luxembourg and Metropolitan France: 4/5 business days.
It is very important that you provide a complete, accurate address where the order can be delivered during normal business hours, as well as a mobile phone (and landline) number and an email address where the recipient can be contacted. We will not be held liable for any delivery problems or mistakes if the address provided on the order form is incomplete, inaccurate or cannot be located.
Conditions for delivery to mainland Spain
Conditions for delivery to Belgium, Germany and the United Kingdom
Conditions for delivery to Austria, Belgium, Germany, Italy, Luxembourg, mainland Spain, Metropolitan France, Netherlands, Portugal and the United Kingdom
When you receive your order, if you suspect that the products have been damaged in transit do not sign for the parcel. Contact us and we will handle the incident. To prevent such problems, all of our boxes are shipped in protective packing materials to ensure that the products arrive in perfect condition.
The courier services do not allow us to specify a timeframe for delivery, so we recommend providing an address where someone is always present during the day to accept the delivery on the first attempt.
We have made every effort to offer our customers a high-quality, personalized delivery service; however, it is ESSENTIAL that you provide an email address and phone number (mobile and landline) for the recipient so s/he can be contacted if necessary.
Your problems, doubts and concerns have answers and solutions. That's what we're here for. Contact us by emailing us at info@lagourmetbox.com. We're not some nameless, faceless corporation, and we'll get back to you quickly.
